Information & Assistance

    Results: 18

  • Case/Care Management (3)
    PH-1000

    Case/Care Management

    PH-1000

    Programs that develop plans for the evaluation, treatment and/or care of individuals who, because of age, illness, disability or other difficulties, need assistance in planning and arranging for services; which assess the individual's needs; coordinate the delivery of needed services; ensure that services are obtained in accordance with the case plan; and follow up and monitor progress to ensure that services are having a beneficial impact on the individual. Case management is a collaborative process characterized by communication, advocacy and resource management to promote high quality, cost-effective interventions and outcomes.
  • Dental Associations (1)
    TN-5000.1800

    Dental Associations

    TN-5000.1800

    Organizations whose members are dentists and other dental health professionals who have affiliated for the purpose of promoting mutual interests, participating in professional seminars and conferences, networking with their peers, subscribing to dental journals and other publications, and taking advantage of other opportunities for continuing professional development. Many dental associations set standards which relate to the qualifications and performance of members, accept and investigate complaints from the public regarding the practices of members and maintain referral services through which residents who require dental assistance are referred to members.
  • Dental Care Referrals (3)
    LH-2600.1700

    Dental Care Referrals

    LH-2600.1700

    Programs that link people who are in need of care which involves their mouth, teeth, gums or associated structures with dentists, orthodontists, periodontists or other members of the dental profession.
  • Disaster Preparedness Information (1)
    TH-1700.1800

    Disaster Preparedness Information

    TH-1700.1800

    Programs that increase public awareness of the measures that people can take before, during and after a major disaster or wide-scale emergency to reduce loss of life and property and improve their chances for survival. Included are programs that inspect the homes of individual residents and give them a report which suggests ways to enhance their safety and reduce the risk of property damage or loss, as well as those that deal with disaster preparedness in a more general way. Also included are programs that provide fact sheets, hazard maps and other types of technical information about natural disasters that individuals and communities can review and evaluate to see if their area is at risk.
  • Health Care Referrals (1)
    LH-2600

    Health Care Referrals

    LH-2600

    Programs that link people who are in need of medical care, nursing care, dental care or other types of health care services with qualified practitioners.
  • Health Insurance Information/Counseling (1)
    LH-3500

    Health Insurance Information/Counseling

    LH-3500

    Programs that offer information and guidance for people who need assistance in selecting appropriate health insurance coverage and which may also answer questions about health insurance benefits and help people complete insurance forms.
  • Hospice Care Referrals (5)
    LH-2600.3000

    Hospice Care Referrals

    LH-2600.3000

    Programs that link people who are terminally ill with programs that provide supportive services during the final stages of their illness. Hospice care may be provided at home, in a freestanding hospice facility, a hospice unit of a hospital or in long-term care facilities such as nursing homes. Services may include medical care, pain and symptom management, home nurse visitation, case management, emotional and spiritual support, and bereavement services for the patient and members of the family.
  • In Home Assistance Registries (2)
    PH-2400.3300

    In Home Assistance Registries

    PH-2400.3300

    Programs that maintain lists of hourly and live-in companions, home health aides, personal care aides/attendants, cooks, drivers, homemakers, housekeepers (light and heavy housework), handyworkers, gardeners/yard workers, people who provide in-home secretarial help or other similar sources of assistance, and link people who are in need of these services with appropriate resources. The program may also recruit in-home assistance personnel, screen people who apply, provide training for the workers, help in-home care recipients interview and select prospective workers and monitor the quality of care each individual receives.
  • Information and Referral (8)
    TJ-3000

    Information and Referral

    TJ-3000

    Programs whose primary purpose is to maintain information about human service resources in the community and to link people who need assistance with appropriate service providers and/or to supply descriptive information about the agencies or organizations which offer services. The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.
  • Lawyer Referral Services (1)
    FT-4800

    Lawyer Referral Services

    FT-4800

    Programs that maintain lists of private attorneys and link people who need legal assistance with lawyers who specialize in the required area of law.
  • Medical Libraries (1)
    TJ-4400.8100-500

    Medical Libraries

    TJ-4400.8100-500

    Libraries that are units of, or affiliated with, public or private medical schools, hospitals and other health care providers which are organized and administered to meet the research needs of students, teaching staff and medical personnel employed by the institution, and, in some cases, the broader community.
  • Medicare Information/Counseling (1)
    LH-3500.5000

    Medicare Information/Counseling

    LH-3500.5000

    Programs that offer information and guidance for older adults and people with disabilities regarding their health insurance options with the objective of empowering them to make informed choices. Included is information about the eligibility requirements for Medicare; selection and enrollment in a Medicare prescription drug plan; benefits covered (and not covered) by the program; the payment process; the rights of beneficiaries; the process for determinations, coverage denials and appeals; consumer safeguards; and options for filling the gap in Medicare coverage. These programs also provide counseling and assistance about the subsidies that are available to low income beneficiaries enrolled in the Part D Prescription Drug Benefit; and may also provide information about Medicaid and the linkages between the two programs, referrals to appropriate state and local agencies involved in the Medicaid program, information about other Medicare-related entities (such as peer review organizations, Medicare-approved prescription drug plans, fiscal intermediaries and carriers), and assistance in completing Medicare insurance forms.
  • Medication Information/Management (1)
    LH-2700.5000

    Medication Information/Management

    LH-2700.5000

    Programs that conduct a review of the prescription and over-the-counter medication and other substances (e.g., herbal remedies, vitamins and other supplements, illegal drugs) that people are taking, and answer any questions they may have about their medications or their medication regimen. The reviews address a number of issues including appropriate therapeutic uses of particular substances; adverse side effects; interaction/reaction with foods and other drugs; product identification and availability or equivalency; safety when used by children, pregnant or breastfeeding women or older adults, many of whom may have multiple prescriptions; and outcomes. The objectives of the program are to support the individual’s ability to self-administer medications as prescribed and to ensure their safety and well being, particularly in circumstances where their medication regimen is complex.
  • Mental Health Associations (4)
    TD-1600.3100-550

    Mental Health Associations

    TD-1600.3100-550

    Organizations whose members are mental health service providers, consumers, parents and advocates who have affiliated for the purpose of improving mental health services, preventing mental illness, promoting social conditions which enhance the potential for good mental health and advocating for an environment of awareness and tolerance. Many mental health associations provide information about and referral to local mental health resources, public education regarding mental illness, advocacy, and technical assistance and training on issues affecting their members.
  • Planning/Coordinating/Advisory Groups (5)
    TD-6500

    Planning/Coordinating/Advisory Groups

    TD-6500

    Governing boards, advisory boards, commissions, committees and other groups that provide advice, guidance and, in some cases, formal oversight, for public and private organizations that are responsible for the provision of services to the community; that assess existing social conditions and problems and develop and assist in the implementation of specific strategies for meeting the human service needs of the community; and/or which assist community agencies and organizations to coordinate the provision of services in an efficient, nonduplicative way. Also included are entities that are composed of community agencies which have an established networking relationship that provides a collaborative approach to addressing specific identified community needs and problems.
  • Public Libraries (3)
    TJ-4400.6500

    Public Libraries

    TJ-4400.6500

    Libraries supported by public and/or private funds which provide general library services without charge to all residents of a given community, district or region.
  • Reference/Information (1)
    TJ-4500.7000

    Reference/Information

    TJ-4500.7000

    Libraries that maintain reference desks in adult and/or children's sections or telephone reference services to help users to find the information or leisure reading material they need. Reference librarians provide assistance in locating information on a wide variety of topics such as business, current events, statistics and research findings, and civil service exams. Also included are readers advisory services.
  • Senior Housing Information and Referral (18)
    BH-8500.8000

    Senior Housing Information and Referral

    BH-8500.8000

    Programs that maintain information about retirement residences, residential care facilities and nursing homes, and link older adults who are looking for alternative living options with appropriate independent or supervised living resources.
 
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